Question 1

How do we collect personal information?

Accepted Answer

The only information collected is the information you provide to us. This may include information requested by phone, filling out your guest registration, supplying us with your business card, emails and/or faxes.

Question 2

Why do we collect your personal information?

Accepted Answer

For us to provide our products and services to you, it is essential that we collect your information. Your information also helps us to provide you with a greater quality of service enabling us to better understand your needs.

Question 3

Is your personal information disclosed to anyone?

Accepted Answer

We will only disclose your information if we have your consent to do so, or if we are required by law to do so.

Question 4

Is your personal information up to date?

Accepted Answer

It is essential that the information we have collected is accurate. Should you notice that your information is inaccurate or needs to be updated, you can contact us any time to update your personal information.

Question 5

Is your personal information secure?

Accepted Answer

All reasonable safeguards are in place to ensure we keep your personal information secure from disclosure, unauthorized access, and misuse. When we no longer require your information, we securely remove it from our systems.

Question 6

Can you access your personal information?

Accepted Answer

Access can be requested to the information we hold about you by contacting us. In certain circumstances, we may be required by law to retain your information after you have ceased your relationship with us.

Question 7

Does your personal information leave the county?

Accepted Answer

No personal information is shared with outside countries unless to do so is authorized by law.

Question 8

What about sensitive information?

Accepted Answer

Information of sensitive nature can be in relation to racial, or ethnic origins, profession, trade or any other personal information. We only collect, use, or disclose information about you as is allowed by law.

Question 9

Our privacy policy may change from time to time.

Accepted Answer

Our policies are constantly reviewed and kept-up-to date with changes in law, technology and the needs of our guest. As a result, there may be changes to this policy at times.

Question 10

Concerns and complaints regarding a breach of your privacy

Accepted Answer

Any concerns or complaints you may have regarding a breach of your privacy can be communicated in writing, addressed to the Senior Management.

Question 11

Concerns and complaints regarding a breach of your privacy

Accepted Answer

Any concerns or complaints you may have regarding a breach of your privacy can be communicated in writing, addressed to the Senior Management.

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